Return and Refund Policy

Last updated: August 5, 2026

Thank you for purchasing from Ignite Motorsports. Many of our products are custom-designed, made to order, 3D printed, or manufactured specifically for a particular application. Because of the custom nature of our products, all sales are final.

Returns and Exchanges

Ignite Motorsports does not accept returns or exchanges for reasons including, but not limited to:

• Ordering the wrong product, size, configuration, or fitment

• Changing your mind after placing an order

• No longer needing or wanting the product

• Minor cosmetic variations associated with 3D printing or custom manufacturing

• Improper installation, wiring, handling, modification, or use

• Damage caused after delivery

• Products installed, modified, painted, drilled, cut, wired, or otherwise altered by the customer

Customers are responsible for reviewing all product descriptions, measurements, compatibility information, and order details before completing a purchase.

Defective or Damaged Products

We stand behind the quality of our work. If your product arrives damaged, defective, or materially different from what you ordered, you must contact Ignite Motorsports within seven calendar days of delivery.

Your claim must include:

• Your full name

• Your order number

• A description of the issue

• Clear photos or videos showing the defect, damage, packaging, and shipping label

• Any additional information requested to review the claim

Claims submitted more than seven calendar days after confirmed delivery may not be accepted.

Do not install, modify, disassemble, paint, drill, cut, wire, or otherwise alter a product that you believe is defective. Altered or installed products may not qualify for replacement.

Resolution of Approved Claims

If Ignite Motorsports confirms that a product is defective, damaged during shipping, or incorrect due to an error by Ignite Motorsports, we may, at our discretion:

• Repair the product;

• Replace the affected product or component; or

• Provide another appropriate resolution.

Refunds are not offered for delivered products.

A replacement does not restart or extend the original seven-day claim period for unrelated issues.

Ignite Motorsports may require the original product to be returned before a repair or replacement is provided. Return instructions must be approved and provided by Ignite Motorsports. Products sent back without prior authorization may be refused.

When a claim is approved as an Ignite Motorsports error or confirmed defect, Ignite Motorsports will determine responsibility for reasonable return or replacement shipping costs.

Shipping Damage

Customers should inspect their package immediately after delivery. If the shipping package appears damaged, photograph the package before opening it and retain all packaging materials until the claim has been resolved.

Ignite Motorsports is not responsible for packages that are lost or stolen after the shipping carrier marks them as delivered. Customers should contact the carrier and file a claim when appropriate.

Fitment and Installation

Customers are responsible for confirming that a product is appropriate for their vehicle, equipment, application, and intended use before ordering and installation.

Ignite Motorsports is not responsible for damage caused by:

• Incorrect installation or wiring

• Improper tools or installation procedures

• Incorrect voltage, amperage, polarity, fuse protection, or circuit configuration

• Vehicle or equipment modifications

• Off-road use, racing, impact, excessive heat, chemicals, water intrusion, vibration, or environmental exposure

• Use of a product outside its stated or reasonably intended purpose

Professional installation is recommended for electrical, wiring, motorsports, and vehicle-mounted products.

Custom and Made-to-Order Products

Custom, personalized, made-to-order, prototype, special-order, and customer-approved products cannot be returned, exchanged, or refunded.

Once production or design work has begun, changes or cancellations may not be accepted. Additional design changes requested after approval may require additional payment.

Customer approval of a design, rendering, measurement, color, configuration, or proof confirms authorization to manufacture the product as shown.

Order Cancellations

Cancellation requests must be submitted as soon as possible. A cancellation is not guaranteed.

Orders that have entered design, production, printing, assembly, packaging, or shipment cannot be canceled. Any approved cancellation may be reduced by costs already incurred, including design work, materials, processing fees, or nonrecoverable expenses, where permitted by law.

If Ignite Motorsports cancels an order or cannot fulfill an order, the applicable payment will be returned to the original payment method.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. Ignite Motorsports is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete customer-provided information.

Additional shipping charges may apply when an order must be resent because of an incorrect address, refused delivery, or unclaimed package.

Contact Us

To report a qualifying defect or shipping issue, contact us within seven calendar days of delivery:

Ignite Motorsports
Email: kyle@ignite-motorsports.com
Website: ignite-motorsports.com

Please include your order number and all required photos or videos with your initial message.

Nothing in this policy excludes or limits any consumer rights that cannot legally be excluded or limited under applicable law.